Privacy Policy Statement

Your privacy is important to us at elynthoravia. This policy explains how we collect, use, and protect your personal information when you engage our zero-based consultation services.

Information We Collect

We gather information only relevant to our consultation and support processes. This section outlines what we may collect.

• Name, contact details, and information provided by you during requests for consultation or support.
• Information shared in communication, such as emails, forms, and scheduled sessions with our advisers.
• Technical data from the use of our website, like your device and browser type, and visit timestamps.
• Any additional details you share at your discretion to tailor your experience and enable service.

How We Use This Data

Your data is processed strictly to deliver our services, maintain security, and respond to your requests.

• Arrange, coordinate, and conduct zero-based budgeting consultations as requested.
• Respond to questions and provide necessary support or updates regarding our process.
• Improve our website and communication quality through aggregate, non-identifiable analytics.
• Fulfil legal and compliance obligations under relevant Australian privacy laws.

Legal Basis for Processing

We process personal data in line with Australian law and privacy requirements. Our core legal bases are clarified below.

Data is processed with your consent, to fulfil service agreements, and as necessary for compliance with regulatory requirements. We retain information only as needed for our operations and legal obligations.

Information Sharing

Information is never sold or shared for promotional purposes. We only disclose as detailed here.

• Personal data may be shared with service providers strictly for operational support, such as secure cloud storage or encrypted communications.
• All third parties are required to maintain confidentiality and comply with privacy standards.
• We may release information if legally compelled, for example, by court order or law enforcement.

Data Security

elynthoravia uses industry-standard security measures including encryption, restricted access, and routine audit procedures to protect your information from unauthorised access, disclosure, or destruction. No method can be completely secure, so we continually update our practices to mitigate emerging risks.

Your Rights

Clients in Australia have rights regarding their data, outlined below. Contact us for any exercise of these rights.

• Request access to your data or copies of information we hold related to your consultations.
• Ask for correction of any inaccurate personal information that we maintain about you.
• Request erasure, or restrict processing, within legal and operational limits and obligations.
• Withdraw consent to data use at any time, where applicable, subject to compliance requirements.

Cookie Information

Our website uses essential and non-essential cookies to operate, analyse site use, and personalise your experience. You may manage cookies via browser settings. See our Cookie Policy for full details.

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Contact Us

If you have questions about privacy, data use, or want to exercise your rights, contact us at the provided details.

Changes To This Policy

We may amend our privacy policy from time to time. Updates will be posted here with effective dates. Continued engagement implies acceptance of current terms.